Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Rowan is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes across our entire collection.
What should I do if I receive a damaged item?
We maintain strict quality control, but if an item arrives damaged, please contact us within 48 hours of delivery with photos of the defect for a priority replacement.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
How do I care for my Rowan garments?
Each garment features a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain the integrity of the fabric and fit.